Sue has been working in the field of Human Development and Corporate Improvement for 29 years, firstly working within HR departments in City, FMCGs and sales environments, before leading an Adult Career Guidance Centre which led onto a motivational work program with the long-term unemployed. 

She has been a full-time executive coach and facilitator for the 19 years working with such organisations as: Tesco, Hitachi, Bovis Lend Lease, Airbus, BP, Mind Gym, Babcock, BAE Systems, Universities and Further Education Colleges. 

She was also an Honorary Teaching Fellow of Lancaster University’s Management Development Division for 11 years where she has supported the University’s World Class Leader Program and provided coaching support to IEED’s innovative Leadership Development Program for SME Business Owners and Entrepreneurs.  Her workshop, Leading Difficult People, was delivered as part of the University’s International MBA program for 4 years.

In 2010 Sue created the company Converse Well, the training and consultancy company that helps managers handle people issues: hiring, managing and firing.  She supports businesses in creating environments where crucial conversations happen all the time but none would ever be termed as difficult.  

Sue’s book, ‘Fire Well – How to Fire Staff so they Thank You’, was published in 2015.